What do our clinical pharmacists do?

We are very lucky here at St Wulfstan Surgery to have two wonderful clinical pharmacists, Mina and Lucinda. But what are clinical pharmacists?

Clinical pharmacists are the go-to people who help patients recover from illness or maintain a healthy lifestyle. The doctor makes the diagnosis and prescribes medications in a general form, but the clinical pharmacist helps make specific decisions.

There is a clinical pharmacist in the surgery every day and they are available for telephone and face to face consultations, and home visits to house bound patients.

What do the clinical pharmacists do?

Help with medication:

  • interactions

  • adverse reactions

  • side effects

  • counselling on medications

  • opioid reviews

  • medication shortages

Medication optimisation:

  • COPD

  • Asthma

  • Raised blood pressure

  • Diabetes

  • Heart failure

  • Interpreting blood test results

Hospital discharge:

  • Help with understanding of Medication changes

Lifestyle modifications:

  • Smoking cessation/weight management

  • Referral to Health Coaches and social link workers

  • Signposting to the Healthy Minds Hub

Frailty medicines assessment through home visits in the community and at care homes

St Wulfstan Surgery - Rated #10 out of 6402 Practices in England - Thank You! 👍🙏

The results of the national GP Patient Survey 2023 have been released on behalf of the NHS.

We are extremely thankful to our patients for their incredible feedback, and we have been awarded:

  • 10th place in England, out of all 6402 practices

  • 1st place in England when considering practices of a similar size to ours and larger (those above 10 000 patients)

  • Having scored 99% of patients describe their overall experience of our practice as good

This represents a further improvement on our results from last year and we know this is only made possible by the support of our patients, and the hard work of our incredible team. We feel privileged to serve you all. It remains our passion always to keep delivering the best quality of care we can, under our core values of Quality, Care & Compassion.

Some highlights include:

  • 99% find it easy to get through to this GP practice by phone

  • 99% find the receptionists at this GP practice helpful

  • 97% describe their experience of making an appointment as good

  • 99% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment

  • 100% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment

  • 96% felt their needs were met during their last general practice appointment

  • 99% describe their overall experience of this GP practice as good

For more information or to view results you can visit the The Mirror article or the GP Patient Survey website.

Once again, thank you to all of our patients.

Self help for hayfever this summer by Lucinda Gokaraju

One of our clinical pharmacists, Mrs Lucinda Gokaraju, has written this very helpful article containing general advice on how you can self-treat hayfever symptoms, using basic home treatments and medications available to buy from your local Pharmacy. If your symptoms persist without treatment success, please seek advice from your Pharmacist or GP.

Hayfever symptoms

Summer is here, the weather is warming up, skies are blue, so why are you feeling so irritable? Itchy eyes, streaming nose, non-stop sneezing, coughing. If you’re anything like me, you’ll probably be feeling like a total mess. Yes, it’s hayfever season. In fact, this can start much earlier in the year as well. Many of us are allergic to a variety of triggers, often associated with different pollens. The high pollen counts tend to vary according to the prevailing weather conditions and with climate change this can bring on the flowering season earlier / later than expected. Some of us might only be allergic to a particular pollen from a certain plant which has a short flowering season, others may be worse off and experience symptoms to a wider range of pollens and therefore experience hayfever symptoms for longer.

Tried different treatments and frustrated with them not working? Try again! Here are some helpful tips on the best way to use the treatments available from Pharmacies, to get the best effect from them.

Some people find they are only affected by one symptom, such as itchy eyes, in which case, eye drops might be the best option. However, some find eye drops difficult or inconvenient to use, so might prefer a tablet. There are also nose sprays available, particularly helpful for the nasal symptoms of sneezing/coughing etc. It is safe and often worth trying a combination of eye drops / tablet / nose spray together, which could be the most effective treatment option for you, if one product alone isn’t enough to keep symptoms at bay.

Top tip #1:

All hayfever treatments with active ingredients within them are PREVENTATIVE, rather than RELIEVING. This means, in a perfect world, we would have a crystal ball to know when to start using them, at the right time just before our symptoms start. In reality, it means that they can take some time to kick in, so be patient, and keep going. How long should I expect treatments to start working?

Eye drops - within 1 hour

Tablets - within 2 hours

Steroid nose sprays - a few days/up to 1 week to full effect

Top tip #2:

For instant relief, wash your face with some cold water. Apply something cold to the eye / face area, such as a cold compress / wet flannel made with cold water / pack of frozen peas etc. This helps by washing away the pollen and reducing the inflammation caused by the histamine release, reducing the itching feeling. If possible, get into an areas with air conditioning such as a car, a shopping centre, or cinema, to instantly remove the pollen / trigger contact with your body.

Top tip #3:

To minimise contact with pollen, try keeping windows/doors closed. Wear wraparound sunglasses to reduce contact between pollen and the eyes. Apply vaseline around the nose and eyes, to “catch” the pollen. Routinely wipe this away and re-apply. Dry any laundry inside the house rather than outside. Take a shower & change clothes after being outside.

Treatment options available from Pharmacies:

Remember - It is always important to consult with your Pharmacist if you have any medical conditions or take other medications, which could interact with treatments used for hayfever. In addition, if you are pregnant or breast-feeding. Always check with your Pharmacist first before using any medicines.

Eye drops - Sodium Cromoglicate

Sodium, what…? This is the active ingredient found in most allergy treatment eye drops. As mentioned previously, it works by prevention, so needs to be used regularly, often four times a day. Well-known brands include Opticrom and Optrex Hayfever relief, but many others are available, including chemist own versions which often cost less but have the same active ingredient.

Tablets

First choice would be the “newer” antihistamine tablets which work for longer, so only need to be taken once a day, and are typically non-drowsy. Examples include Cetirizine and Loratadine, found in brands such as Zirtek and Clarityn. Many chemists / supermarkets will make their own cheaper version which is just as effective and saves money.

The “older” antihistamine tablets can be effective but tend to have more of the drowsy side effect and wear off more quickly so you need to keep taking repeat doses during the day, making it both inconvenient and less effective through the day. Examples include Chlorphenamine (Piriton) and Acrivastine (Benadryl). Again, many chemists will sell their own version.

The newest arrival to the market is called Fexofenadine, which until recently was only available on prescription but is now available to buy from Pharmacies. It is currently more expensive than the other antihistamines but is worth a try if you haven’t had much joy with the other cheaper alternatives, as people do respond differently to different antihistamines.

Remember, don’t expect the tablets to work instantly, they can take a few hours to kick in.

A note for treating children…Liquid versions of the antihistamine tablets are available for children from age 6 upwards for the newer antihistamines, and Chlorphenamine (Piriton) liquid is ok for children aged from 1 year. It’s worthwhile checking what is available & appropriate for your child by talking with the Pharmacist.

Nose Sprays

First choice would be a steroid nose spray, which can be very effective. They work in the local area of where the nose spray gets to, so mainly help with sneezing, but can sometimes help reduce eye/mouth/throat symptoms as well. Be warned, they can take up to a week, yes ONE WEEK, to fully take effect, so keep using regularly and be patient. Examples include Fluticasone (Flixonase) and Beclometasone (Beconase), these are also suitable for children aged from 4 and 6 years up, respectively. They are safe to use continuously for the summer hayfever season. Again, some chemists may stock their own versions which contain the same active ingredient but cost less, so ask the Pharmacist for advice.

Another choice but only for short term use are decongesting nose sprays, such as those containing Xylometazoline. They work rapidly for unblocking sinuses, within a few minutes of use. However, do not use for more than 7 days continuously because they can cause re-bound congestion, worsening symptoms, so these tend to be better for treating cold/virus symptoms. Also, to be avoided by people with high blood pressure, glaucoma, diabetes and other conditions, so ask the Pharmacist for advice.

Finally,

Top tip #4:

Histamine is present in many food and drink products, including alcohol. So, having taken your antihistamine tablet, if you are off to the pub to enjoy the newfound freedom of that fresh summer pollen filled air and celebrate with a glass of something alcoholic, you might want to pause for thought. The histamine in the alcohol might override the antihistamine benefit you have achieved from effective treatment. Thankfully, certain types of alcohol are lower in histamine, for example, white wines / sparkling such as prosecco / champagne are lower in histamine compared with red wines / beer. As always, the advice is: there is no amount of alcohol which is beneficial, so know your limits. Remember, alcohol makes you drowsy, which will be enhanced by the drowsiness effect from any antihistamine, so be extra cautious. Consider limiting the amount you drink and having non-alcoholic alternatives.

Enjoy your summer!”

Welcome to the team, Mandy!

some of you may have already met our newest reception team member, mandy, but we thought we should do a proper introduction for you all!

“Hi, my name's Mandy and I've recently joined the reception team at St Wulfstan. They're providing great training along with support and encouragement, all of which is greatly appreciated, as there's more to learn than you think! 

The whole team at St Wulfstan are welcoming, friendly and helpful, as are the patients. This is all making it a lovely place to work and I'm enjoying every day so far!

I moved to Southam a year ago and it's nice to be welcomed into the community.  I come from a customer service background, so apologies in advance if I refer to any of you as customers, from time to time.

When not working, I enjoy going for long walks with my dog, horse riding, gardening, crafting and will even enjoy DIY.

I'm looking forward to many years working for such a great GP surgery.”

We are delighted to have you on the team Mandy - Welcome to St Wulfstan!

Expanded Safe Haven service to provide improved mental health support to Coventry and Warwickshire residents from 1st July

The new Safe Haven Coventry and Warwickshire service will provide community-based, non-clinical support for those who have feelings of mental health and emotional distress.

The service is designed for Coventry and Warwickshire residents aged 16 and above, for those times when the challenges of life being to overwhelm and impair daily living, providing open access drop-in support and supplementing existing NHS mental health crisis and emergency care. It will do this by increasing the ways local residents can access mental health support, it will also help relieve pressures on other mental health services by allowing for earlier interventions.

Building on the already existing Safe Haven provision that started in 2018, Coventry and Warwickshire Mind will be expanding the service to better support under-served communities and, following review and wider engagement with service users, improve the service to meet the identified needs, such as easier navigation, more widely accessible face-to-face support, and a no appointment necessary approach.

The service takes a ‘single front door’ approach, meaning that the service will be accessed through 1 phone number, 1 website and open-access drop in venues. The service started on Saturday 1st July and is commissioned by NHS Coventry and Warwickshire Integrated Care Board and is being operated by Coventry and Warwickshire Mind.

The Safe Haven Coventry and Warwickshire services are:

  • Available from 6pm-11pm, 7 days a week, 365 days a year

  • Contactable by telephone - 024 7601 7200

  • Website - www.cwsafehaven.org.uk

  • Contactable by email - support@cwsafehaven.org

  • On social media (Facebook, Twitter and LinkedIn) - @cwsafehaven

Local residents who access support can expect:

  1. Respectful, compassionate short-term interventions

  2. A positive relationship-based experience, enabling honest discussion and making space to explore further support

  3. A safe, caring, non-clinical environment - informal, open, accessible for all, with no appointment required

  4. Open-access support for as often or little as required

  5. A staff team, experienced in delivering mental health support, bringing understanding and helping remove stigma

  6. The service will help to provide crisis de-escalation, emotional support and help with planning, face-to-face, one-to-one support, light refreshments and information and signposting

Face-to-face, open-access drop-in venues offering one-to-one and peer group opportunities have already started at ‘The Retreat, Bond Street, Nuneaton’ and are available 7 evenings a week. More venues are due:

  • Wellington Gardens, Windsor Street, Coventry, 7 evenings a week - by the end of July 2023

  • Venues in Rugby, 2 evenings a week, and Coleshill, 1 evening a week - due October 2023

  • Venues in Stratford-upon-Avon and Warwick, both 2 evenings a week, due in November 2023

You can find out more and read into further detail on the Warwickshire County Council website:

Happy 75th Birthday to the NHS!

As the NHS celebrates its 75th birthday today, we thought we would pay tribute by honouring our senior members of staff and their service to the NHS!

Sharon Fletcher - Finance Manager
Length of service: 23 years

“NHS is about pulling together as a team to provide a safe and caring environment for patients and staff”

Lindsey Ward - Practice Manager
Length of service: 18 years

“I have worked for the NHS for 18 years, 16 of them at St Wulfstan Surgery, which I joined as part time receptionist in 2007. I have seen many changes in the NHS and in primary care in that time, but one thing remains the same: the dedication of our entire St Wulfstan team to providing the very best care we can for our patients. The surgery really is the most amazing place to work and I wouldn’t want to be anywhere else!”

Dr Kirti Viswanathan - GP Partner
Length of service - 18 years

“I started my journey with NHS as a foundation year doctor in Yorkshire 18yrs ago. I completed my GP training in Warwickshire, and I love being part of our St Wulfstan family for the last 11 years as a partner. I feel privileged to be part of our magnificent NHS and promote wellbeing of our local community.”

Dr Faris Al-Ramadani - GP Partner
Length of service - 12 years

“It is a privilege to work at St Wulfstan and be a part of the NHS. The NHS allows us to deliver high quality care to everyone and for that we are grateful that we have a NHS!”

Damaris Gama-Valdez - Admin Manager
Length of service - 11 years

“I have worked 11 years at St Wulfstan – it has been a privilege to work within the NHS and I feel especially proud to be part of a fantastic team at St Wulfstan who are truly committed to providing the very best of care for patients.”

Amanda Cogley - Operations Manager
Length of service - 6 years

“I have worked in a couple of Health roles over the last 6 years and all the roles have given me a sense of purpose and gratitude to the patients we serve and the staff who I have worked and continue to work with.”

So, happy 75th birthday NHS - here’s to 75 more years of caring for you all, our wonderful patients!

Brand new Healthy Steps Programme for families with children aged 5-11

The Healthy Steps programme has launched! The free 8-week email programme encourages families to eat better and move more, with budget conscious, easy and practical ideas.

Do you have children aged 5-11? If you do, we encourage you to visit www.healthysteps.uk and sign up to the programme!

How does it work?

Parents/carers can sign up at any time by completing a quiz about your current eating and physical activity habits. Once you have completed the quiz, you will receive weekly emails on one of the below themes, tailored to your quiz results

  • Reducing sugar

  • Eating 5 a day

  • Meal planning

The content in the emails will provide families with simple ways to take steps towards healthier behaviours.

As part of the programme, families are set goals or tasks to complete every other week, such as swapping out sugary fizzy drinks, or adding fruit or vegetables to your breakfasts.

Regular feedback points give families the opportunity to celebrate your successes and continue to make positive changes!

Download the free NHS Food Scanner App to find healthier swaps for all of the family, by signing up to the programme, you will have access to easy, healthy recipe cards to inspire you to be able to eat cleaner whilst still loving the taste!

Sign up here:

Social Prescribers... Who are they and what do they do?

You’ve probably heard us mention social prescribers before, but what do they really do? WIth telephone appointments with the social prescribers available to book from 5th June, we thought we’d give an in depth description of the services they offer…

Social prescribers are a group of very lovely people that are here to support you with any non-medical challenges that could be having an effect on your health and wellbeing. They are here to listen to your concerns, find out what is important to you and support you in overcoming these challenges. They may link you in with other services or groups to support you with the issues you have identified.

Reasons to get a referral to the social prescribers:

  • Social isolation and loneliness

  • Creativity, hobbies and learning new skills

  • Healthy lifestyles and physical activity

  • Managing long term health conditions

  • Housing issues

  • Maintaining independence

  • Money issues

  • Mental health difficulties/challenges

  • Refugee support

  • Unemployment

  • Volunteering carers

  • New parents, particularly mothers

  • Families (children, relationships)

  • Bereavement

The social prescribers can also offer advice on:

  • Health (pain management, long covid etc.)

  • Employment

  • Asylum processes and appeals

  • Benefits

  • Immigration

  • Legal matters/disputes

  • Home environment (including DIY and fire safety)

  • Education and training

  • Domestic abuse/violence

  • Sexual abuse

  • Judicial issues

  • Addictions (drugs, alcohol etc.)

  • Transport

A new service the social prescribers are offering now is on the day telephone appointments, you can call our reception team and they can book you in to receive a call back from the on duty social prescriber the same day (calls after 3pm will receive a call back the following morning). If you have a simple query, they aim to answer your question there and then. If it is a more complex conversation, it will be passed on to another member of the social prescribing team, for ongoing support! These calls exclude mental health crisis’ and children under 16 years old.

The on duty social prescriber can help patients who call the surgery with:

  • Caring responsibilities

  • Dementia support

  • Requiring aids, adaptions and equipment in the home

  • Housing issues

  • Benefits and money concerns

  • Loneliness and isolation

  • Low mood and anxiety

  • Employment/volunteering

  • Finding a group or club to join

  • Needing food bank vouchers

You don’t need to see a GP to be referred to the social prescribers, you can self-refer by calling or emailing

Job Vacancy - Finance and Business Assistant

We have a new and unique job vacancy at St Wulfstan Surgery. We are looking for a Finance and Business Assistant. This is a brand new and exciting post to join a leading, innovative and compassionate team at St Wulfstan Surgery.

This is a newly created role designed to help coordinate all aspects of practice finances and business, optimising efficiency and financial performance ensuring the practice achieves its long-term strategic objectives. The salary will be dependent on relevant experience.

The deadline for applications is 3rd July 2023

It's cervical screening awareness week!

This week is cervical screening awareness week! Cervical screening (also known as your smear test) is a free health test that helps prevent cervical cancer. It checks for a virus called high-risk human papillomavirus (HPV) and, if you have HPV, cervical cell changes (abnormal cells).

It is your choice whether to go for cervical screening, but we encourage everybody with a cervix to attend when they are invited by their GP!

In the UK, you are automatically invited for a smear test if you are

  • Aged 25-64

  • Registered as female with a GP surgery

You may get your first invite up to 6 months before you turn 25.

Did you know, 1 in 4 people don’t attend their cervical screening test!

Frequently asked questions about cervical screening:

Does it hurt to have a smear?

It should not hurt to have your smear test, although it may feel uncomfortable. If you are worried about the smear test causing you pain, have a chat to your GP or practice nurse and they can explain ways they can make the test easier for you.

What is the smear test looking for?

A cervical screening test is looking for abnormal cell changes in the cervix. Cervical cell changes are common, and often improve naturally. But sometimes these changes need treatment because there is a risk they may develop into cancer.

How do you prepare for a smear test?

You do not need to do anything to prepare for a smear test, you may find it helpful to wear loose and comfortable clothing that you can remove easily.
You will usually be advised by your GP practice before your smear to plan your appointment for a day you do not have a period, and to avoid vaginal medications, lubricants and creams for 2 days before the test.
You may want to take a panty liner with you for you smear test, as you may experience some light spotting afterwards for a short period of time.

Should I have a smear test if I am LGBTQ+?

Cervical screening is for anyone who has a cervix, regardless of sexual orientation or gender identity.

The main risk factor for cervical cancer is HPV. HPV can affect all sexual orientations and anyone who has ever been sexually active. If you are lesbian or bisexual you are still at risk and should have screening.

If you are a trans man or non-binary person and have a cervix, you should have screening too. But, you may not be sent an invitation if you are registered as male with your GP. It is very important to tell your GP that you have a cervix and want to have cervical screening, so that they can arrange regular tests for you!

You do not need cervical screening if you are a trans woman or were assigned male at birth.

Jo’s Cervical Cancer Trust (Jo’s Trust) has detailed further information about cervical screening for trans and non-binary people, this includes information about having a smear test, trans-specific clinics and support.

You can read more about what the results of cervical screening mean on one of our previous posts, here:

WHEN YOU SHOULD BE INVITED FOR CERVICAL SCREENING

This is based on your age, as follows:

  • Under 25 years of age: up to 6 months before you turn 25

  • 25 to 49 years of age: every 3 years

  • 50 to 64 years of age: every 5 years

  • 65+ years of age: Only if 1 of your last 3 tests was abnormal

If you have previously received an invite letter but not yet booked in please call the surgery on 01926 810939 to make an appointment.

Men's Health Week 2023 (12-18 June)

Between the 12th and 18th June, the world acknowledges Men’s Health Week 2023. Organised by the Men’s Health Forum, it aims to raise awareness of preventable health problems that disproportionally affect men and encourage them to gain the courage to tackle their issues.

This year’s theme for Men’s Health Week is “Men’s Health and the Internet”, this emphasises the impact of technology and social media on mental health.

According to the Mental Health Foundation:

“Approximately 1-in-8 men have a common mental health problem such as anxiety, stress, or depression. When left unattended, these problems can worsen and be detrimental to those affected. This is highlighted in current statistics: for example, in the UK, 3 out of 4 suicides are men. Furthermore, suicide is the biggest killer of men under 45. These statistics underline the importance of removing the stigma surrounding men’s mental health, helping men reach out, talk about their problems and seek treatment. According to recent statistics, 40% of men won’t talk about their mental health with their friends or family.”

It’s no secret that a stigma still exists regarding men’s mental health, with some men sadly still feeling uncomfortable talking about their problems, meaning many men suffer in silence. With every new awareness campaign, the topic is becoming more prevalent; but there is still a need to help men feel comfortable enough to speak out about their mental health.

It is not healthy to ignore your feelings, it’s easy to say “ah it’s just a bad day” and try to sweep your emotions under the carpet, but that emotional dust will continue to build up. Here are some of the common signs and symptoms associated with mental illness:

  • Feeling angry or irritable and showing aggressiveness to your friends, family, colleagues and even strangers

  • Noticeable changes in your mood

  • Finding it difficult to sleep

  • Avoiding social events and seeing your friends

  • Feeling tired all the time and having little energy

  • Depending on alcohol or drugs

  • Ignoring personal hygiene

Men often feel embarrassed or uncomfortable talking about their mental health, but the bravest thing you can do is tackle the issue before it becomes a bigger problem. You are not alone!

If you are really struggling with your mental health, contact your GP - we can help!

Congratulations Dr Hannah Lawrence-Smith!

We are delighted to announce Dr Hannah Lawrence-Smith has passed her final GP exams, meaning she will be a fully fledged GP in August 2023. And the great news is, she has agreed to stay at St Wulfstan Surgery as a fully qualified GP from August onwards!

Well done Dr Hannah Lawrence-Smith, and she becomes the first GP to complete their GP training at St Wulfstan Surgery.

And now a few words from Dr Lawrence-Smith:

As my final year of GP training comes to an end I have been reflecting on what a positive experience it has been. I have been truly humbled by the kindness of both the patients and the staff.

St Wulfstans has provided an excellent training program with unquestionable support. It is an environment where I have grown and learnt whilst helping to provide excellent quality care. I am so grateful to have been able to be part of such an amazing and inspirational team which has shaped the GP I will be.

I am also extremely grateful to all of my patients who have been part of my journey.
Not only have I met some lovely people but over 100 of you were kind enough to agree to be recorded in times of vulnerability, and I can not thank you all enough for that.
I have now passed my exams and look forward to starting in August as a Salaried GP and continuing to look after you and your families.
— Dr Hannah-Lawrence-Smith

Congratulations to our giveaway winner!

You may remember our giveaway in association with Everest Fit for Mental Health Awareness Week, we thank you all for your participation and your comments regarding dealing with anxiety and wellness tips were amazing! We have picked a winner; and a massive congratulations goes to Mark Parry, who has won a 3 months full gym membership at Everest Fit Gym & Wellbeing Centre!

Mark shared a few words as to why he entered:

“I entered the competition because I have been dealing with PTSD for some time and find the best way for me to control my symptoms is to exercise, meditation and do yoga. I am very grateful for this opportunity to do this with Everest fitness”

We hope this giveaway has raised awareness of mental health and opened up the conversations between you all about anxiety; we will keep talking about it until the stigma of being open about mental health is a thing of the past!

Remember, you are not alone! Talk to a trusted member of family or close friend, read our previous post about Mental Health Awareness Week for more information, and remember you can always contact your GP if you are struggling with your mental health and need help.

🤧 It's Hay Fever Season Again! 🤧

The sunshine has arrived - hooray! But for those of us with hay fever it can be bittersweet.

Hay fever is an allergic reaction to pollen and the symptoms occur or worsen in the Spring and Summer when pollen counts are higher. This can result in sneezing, coughing, a runny or blocked nose, itchy or watery eyes and an itchy throat.

 

We often get calls about hay fever at this time of year, but recent changes mean that most treatments for hay fever can now be purchased over the counter at your local pharmacy, meaning your pharmacist is often best placed to help.

 

The treatment of hay fever normally consists of antihistamine tablets, antihistamine eye drops and steroid nasal sprays. If required you can use a combination.

Anti-histamine tablets/syrup

There are several different types available from your pharmacy. If you try one which doesn’t help, then it is worth trying an alternative, unfortunately this often involves some degree of trial and error. Some anti-histamine’s such as Piriton (chlorphenamine maleate) can make you feel drowsy, so there are non-drowsy preparations available, such as cetirizine.

If, despite trying different anti-histamines, your symptoms persist then consider adding in eye drops, or a nasal steroid spray, or both.

Anti-histamine Eye Drops

These can be purchased from the pharmacy and work well where itchy and runny eyes are more problematic. The drug is called sodium cromoglicate.

Nasal Steroid Spray

These can work very effectively helping control your symptoms of hay fever and can be used in conjunction with the above treatments. Nasal steroid sprays can take days or weeks to reach their fullest effect so they are worth persevering with.

What Next?

If the above treatments, when used in combination, have failed to solve the problem, and you have given them a reasonable period of time to work, then please give us a call to discuss further with one of our Clinical Pharmacists.

National Patient Participation Group Awareness week!

By joining a Patient Participation Group you can do your part to save a general practice that is still accessible to all. You will provide first-hand support by acting as a voice and an educator within your community, you will alleviate pressure on your practice and shape the primary care services that will hopefully serve you and your family for generations to come.

What is a patient participation group (PPG)?

A PPG is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors, and staff. The group meets to discuss service issues, new innovations and patient experience to support in improving services.

Reasons to join a PPG:

  • You have been to the surgery as a patient, parent, carer or friend

  • Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way

  • You will gain a better understanding of the NHS, and gather feedback from other patients

Objectives of the PPG:

  • To be a communication link between the surgery management and patients, for non-clinical issues

  • To be the representative voice of patients to the surgery management

  • To be a consultative body for two-way communication with the practice management

  • To assist in identifying issues of concern to patients

  • To be a non-confrontational forum for individuals, either anonymously, or in a manner that upholds patient confidentiality

  • To support and comment upon suggestions, feedback and complaints. To be a focus for support activities such as transport

  • Improving links to target groups e.g. young people, older people, and carers

Upcoming Patient Participation Group Meeting:

The next PPG for St Wulfstan Surgery is on Friday 30th June, at the Community Hub at Galanos House in Southam at 7:00pm-8:30pm.

If you are interested in attending a meeting or would like to join the PPG, please contact our Assistant Operations Manager, Tanya by email!