The results of the national GP Patient Survey 2023 have been released on behalf of the NHS.
We are extremely thankful to our patients for their incredible feedback, and we have been awarded:
10th place in England, out of all 6402 practices
1st place in England when considering practices of a similar size to ours and larger (those above 10 000 patients)
Having scored 99% of patients describe their overall experience of our practice as good
This represents a further improvement on our results from last year and we know this is only made possible by the support of our patients, and the hard work of our incredible team. We feel privileged to serve you all. It remains our passion always to keep delivering the best quality of care we can, under our core values of Quality, Care & Compassion.
Some highlights include:
99% find it easy to get through to this GP practice by phone
99% find the receptionists at this GP practice helpful
97% describe their experience of making an appointment as good
99% say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment
100% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment
96% felt their needs were met during their last general practice appointment
99% describe their overall experience of this GP practice as good
For more information or to view results you can visit the The Mirror article or the GP Patient Survey website.
Once again, thank you to all of our patients.