By joining a Patient Participation Group you can do your part to save a general practice that is still accessible to all. You will provide first-hand support by acting as a voice and an educator within your community, you will alleviate pressure on your practice and shape the primary care services that will hopefully serve you and your family for generations to come.
What is a patient participation group (PPG)?
A PPG is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors, and staff. The group meets to discuss service issues, new innovations and patient experience to support in improving services.
Reasons to join a PPG:
You have been to the surgery as a patient, parent, carer or friend
Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way
You will gain a better understanding of the NHS, and gather feedback from other patients
Objectives of the PPG:
To be a communication link between the surgery management and patients, for non-clinical issues
To be the representative voice of patients to the surgery management
To be a consultative body for two-way communication with the practice management
To assist in identifying issues of concern to patients
To be a non-confrontational forum for individuals, either anonymously, or in a manner that upholds patient confidentiality
To support and comment upon suggestions, feedback and complaints. To be a focus for support activities such as transport
Improving links to target groups e.g. young people, older people, and carers
Upcoming Patient Participation Group Meeting:
The next PPG for St Wulfstan Surgery is on Friday 30th June, at the Community Hub at Galanos House in Southam at 7:00pm-8:30pm.
If you are interested in attending a meeting or would like to join the PPG, please contact our Assistant Operations Manager, Tanya by email!