From the week commencing 6th January 2025, some messages from the surgery will be sent via the NHS App by default
Messages that will be sent via the NHS App include:
Individual SMS (with or without reply enabled)
Individual questionnaire
Individual self-book link
Video consultation invite
We would advise all of our patients to download the NHS App and make sure notifications are turned on so that you receive these messages; however
If a patient does not have the NHS App downloaded or does not have notifications enabled, the message will be immediately sent via SMS.
If the message sent to the NHS App is not read within 60 minutes, the message will fall back to SMS.