COVID-19 Surgery Update

Interior of office with safety direction posted all around.

Welcome to our latest COVID-19 update.

St Wulfstan Surgery is committed to putting quality & compassion at the heart of everything we do.

COVID-19 has presented new challenges, and as such we have had to adapt some of our procedures to continue to deliver care, but in a way that ensures the safety of patients and staff alike.

Face Coverings

  • We are now requesting our patients wear face coverings when attending the surgery as an additional means of protecting patients and staff

Face Coverings - Please do not request an exemption letter

  • We have had calls from people requesting letters to exempt them from wearing face masks in public

  • Irrespective of the reason, we have been advised that GP surgeries are not to provide such letter so please avoid asking

Online Bookings

  • We have now increased the availability of appointments in our Online Booking system, to help improve the flexibility of the service we offer you

  • You can now book GP telephone appointments up-to 7 days in advance

  • You can also book blood tests and some Nursing appointments up-to 7 days in advance

  • To book online please consider downloading the NHS App (https://www.nhs.uk/apps-library/nhs-app/) or visit https://www.stwulfstan.co.uk/appointments

Photographs

  • Please avoid sending us your photo’s via e-mail

  • If at the time of your telephone consultation you and your GP feels a photo would be useful then they will send you a text message. You will then be able to reply to the text message with your photo’s which will then be sent directly to your GP

Attending the Surgery - Please don’t come too early!

  • As we try to maintain social distancing measures please enter the surgery at the time of your appointment and not before - this will really help us keep our patients and staff safe

Self-Help

  • If you are looking for medical help or advice, please do not forget you can visit NHS.UK which provides excellent ‘self-help’ advice and resources for a broad range of medical problems

We would also like to again thank you all for your support, we remain open and here to help you all!