PCN Staff - Who are they and what do they do?
The PCN (Primary Care Network) are a network of shared resources between local practices. We at St Wulfstan are apart of South Warwickshire’s East PCN, alongside the following surgeries:
Fenny Compton Surgery
Harbury Surgery
Kineton Surgery
Southam Surgery
This means that we are lucky enough to have the lovely help of the following PCN Staff, who do about 1 day at week at each practice. Some of you may have already had the pleasure of chatting to some of them.
Patient Care-Coordinator: Fraser
Fraser is the 1st point of contact for patient’s who may be referred to one of services offered by our new PCN staff, whether this be through a self-referral or through your GP or nurse. He will determine whether the patient would better suit seeing the Heath and Wellbeing coach, or the Social Prescribers. He also deals with general queries and handles all the referrals.
In addition to this, Fraser is helping launch several exciting schemes including an Exercise@Home programme and Blood Pressure monitoring @ Home.
Health & Wellbeing Coach: Ludmilla
Ludmilla offers education and guidance for patients on changing their habits surrounding diet, lifestyle and general heath and wellbeing. A few of the team at St Wulfstan actually attended her online talk on ‘resilience’, which we found to be extremely wonderful and insightful. Ludmilla’s overall goals with patients is to help them achieve: better heath outcomes, better response to treatment and improved prevention of disease.
So, if you are struggling to control your chronic disease, suffer symptoms such as chronic pain, need help loosing weight, or otherwise feel like you could benefit from some Health & Wellbeing coaching then please e-mail we.connect@nhs.net where Fraser will be able to help further.
Social Prescribers: Jo, Rita and Elicia
The social prescribers are a wonderful team of ladies who act as a signposting service for patients to relevant local resources which they may benefit from. There are so many different programs, and opportunities outside the clinical setting but its often hard to find the ones most relevant to you - this is where Jo, Rita and Elicia come in. They can help direct you in all areas such as: benefits entitlement, connecting with local community groups, carer support and access to social care, and so much more. Some of our patients may have already been contacted by them to offer any services, but anyone is more than welcome to talk to them.
If you would like to access this service please e-mail we.connect@nhs.net where Fraser will help get the ball rolling and get you booked in for a chat!
Clinical Pharmacist: Hitesh and Rajveer
The clinical pharmacists are an extension of our clinical team. They are engaged in multiple activities and you will most likely interact with them in the form of a medication review. In these reviews, they will ensure the appropriate blood tests and monitoring has been completed for your medication and review your current medication for appropriateness. This is your chance as a patient to have an in-depth discussion about your medication and any questions or concerns. They have a strong relationship with your GP and any suggestions for your care will be as a multi-disciplinary approach.
First Contact Practitioner: Roger
Roger is our First Contact Practitioner and also works as part of the South Warwickshire Foundation Trusts MSK (Musculoskeletal) team.
Roger is an extremely experienced musculoskeletal practitioner and can see patients with; Arthritic symptoms, Sports injuries, Joint pain, Back pain, Non-specific muscle pain.
Roger is a prescriber and will be able to refer the patient to the most appropriate service and of course will discuss concerns with the patients GP as required.
If you have any questions about the services on offer please contact Fraser by email on we.connect@nhs.net